FASTER mobility scooter – New life
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Product changes
Many times over we look back at products like FASTER mobility scooter and ponder: What could we do better? How can we cater to our customers? Many times, a question pops up when our customers contact customer support: Is the battery removable? Now we can say it is!
Since many of you wanted this, we came forward to met your expectations with FASTER mobility scooter! This model is now equipped with Lithium-Ion battery. What does that mean for you as our customers? Now you will be able to pick a slightly better option when buying, coming with more powerful battery that can be removed and charged at home.
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By Sales Team 21/12/2024 10:22:01
Hi, thank you for contacting us! Which batteries you need depends on what type of battery you have in your current scooter model - lead-acid or lithium-ion. I recommend getting in touch with our servicing department. They can be contacted via email at: [email protected] Or alternatively, you can call 01234816404 and select option 3 after selecting the English language option. Please note that contact by telephone is possible from Monday to Friday between 9 a.m. and 3 p.m. Please make sure you provide as much information as you can so that we have an easier time trying to help you. If you have any photos or videos that show the problems, please attach these to the email. Do not worry if you cannot provide these, it just makes it a bit easier for us if you can. We also ask that you include your own details in the email such as name, post code, scooter model and order ID (if you still have it) etc. This will make finding you on our system easier. Warmest regards!
By Patrick Mckenna 20/12/2024 10:49:08
can you telle what batteries in need for my veleco faster scooter also how do I get the cowling of to fit them I'm at a loss
By VeloBike 20/07/2021 13:35:26
Bonjour Gerard Thuiland, le processus de changement de batterie est assez simple. Vous pouvez regarder cette vidéo comme guide visuel. https://www.youtube.com/watch?v=yKR4qdyOZM0&list=PL47KJoEvImByWcBoDTNt6gUS6w6P4SE0f&index=24 En ce qui concerne les pièces, vous pouvez toutes les trouver sur le site Web du fabricant ici : https://shop.veleco.eu/category/spare-parts/ si vous sentez qu'il y a une barrière linguistique, vous pouvez également contacter leur service d'assistance et ils vous aideront à commander la pièce. Utilisation : [email protected]
By Gerard Thuiland 20/07/2021 13:07:48
J'ai un scooter ZT15 depuis 3 ans et un matin en voulant le démarrer il ne répondait plus en le démontant je me suis aperçu que la batterie était légèrement gonflée il me faut la changer J'ai vu que vous vendiez le pack de batterie mais je n'ai pas aperçu les câbles pour le chargement et et pour le branchement des éléments électriques expliquez moi comment faut-il que je fasse pour changer la batterie sur mon scooter merci
By VeloBike 06/10/2020 09:15:31
Thanks for the reply Adam, we are always glad to backlink similar websites here for our readers to check out. I like the article you have shared, it is certainly an interesting read! :)
By Adam Young 06/10/2020 07:16:42
Hello Admin, Thanks for sharing this article, I also share electric scooter-related article here Are electric scooters legal in the UK? https://www.qredible.co.uk/b/are-electric-scooters-legal-in-uk/
By VeloBike 11/08/2020 11:02:30
Hello David, while we personally don't change the wheels to solids, we use standard size ones and solids can be easily bought online or in any scooter shop and changed on your own or by any workshop. In case of all our products, we always display the wheel sizes in product specifications, for example FASTER models use Front:3.00-8" and Rear: 3.00-10”
By david thomson 10/08/2020 18:36:28
can the wheels be changed to solids, as being disabled if i get a puncture when out i am unable to sort it. ?
By VeloBike 24/07/2020 09:27:34
Thanks for the great reply Lawrence! We are especially glad that you look forward to our 2020 model, we will be posting more news about it soon as well! If you like three wheeled scooters, then this one will definitely be to your liking ;)
By Lawrence Smith 23/07/2020 19:50:54
I have the VeloBike ZT 15B set so it can reach 16mph (26kph, setting 3). As I lived in Stevenage with its cycle tracks it was great to get to town quickly then change to the 4mph setting. I now live in Huntingdon (a smaller town) with shared pedestrian routes - there is just a white line to divide us. I use the 8mph setting 2 mostly now for the following reasons. On my scooter the display shows the speed in KPH. On setting 1 I can reach 11kph (6.5mph) and on setting 2 18kph (11mph). While I can reach 11mph on setting 2, I do slow down as I approach pedestrians. Just like car driving, adjusting my speed to the conditions. And with Huntingdon being smaller, at 11mph I soon get to town. My old scooter is supposed to go 8mph but I do not think it does. I am sure the ZT 15 does the speed shown on the dial. I would happily recommend the ZT15 for most people - I love it. The Faster or Crystal with Lithium batteries would be the upgrade for me. I am also interested in the new 2020 model available shortly. While I can comfortably reach and return from the nearest village (Brampton, where my Nephew lives) using setting 3 when I can - I think I would need Lithium batteries to reach St Ives given my weight (which I'm working on reducing!)- and to explore other villages. I just need to justify to myself the additional cost given I have a good scooter already.
By VeloBike 16/07/2020 10:04:48
Thankfully our scooters can reach 16 mph, though be advised that in UK, to drive a mobility scooter without driver's license the legal speed on pavement is 4 mph and on road 8 mph. The higher, 16 mph speed without license is road legal in EU.
By david harwood 15/07/2020 17:22:04
yes i require a faster scooter as i think that the 8mph is too slow.